Take The Next Step To Improve Your POS Collections

Learn how to successfully establish a point-of-service collection program while improving patient experience with this resource guide and webinar detailing the steps Bon Secours Mercy Health took to improve POS collections by 20% while consistently increasing patient satisfaction scores.

Webinar Speakers

  • Billie Jean Mounts, Chief Revenue Officer, Bon Secours Mercy Health

  • Susan Milligan, Director of Patient Experience, Ensemble Health Partners

  • Valerie Wuebben, AVP, Patient Access, Ensemble Health Partners

"Nothing will kill patient experience faster than getting a bill 2 weeks after you’ve been seen and not knowing it’s coming."

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Key considerations for establishing your own POS collection program that puts patients first.


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