While you are on the front lines delivering care to your community, our team of subject matter experts have been monitoring and preparing for COVID-19 coding, documentation, compensation and billing changes. We’ve created this comprehensive revenue cycle resource library with the latest updates to help keep you and your organization informed and compliant.


COVID-19: State and Payor Guide

Staying on top of the COVID-19 state and payor updates can be a full time job. Ensemble's experts have compiled the key state actions and payor resources to help you manage and respond to the latest updates. 

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COVID-19: Federal and State Legal Updates

We've compiled over 1600 lines of state and federal legal updates related to COVID-19 to help you stay on top of the latest news.

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COVID-19 and Epic: Patient Friendly Billing Guide

Given the amount of attention being given to COVID-19, here are some recommended steps you can take now to avoid improperly billing patients.

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COVID-19: Coding and Billing Updates (Updated Regularly)

These two guides have been updated with the latest COVID-19 Coding and Billing information, including the new DRG’s that are effective April 1.

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COVID-19: State 1135 Waivers to CMS 

CMS has granted certain “blanket waivers” as a result of the pandemic. However, it is important to understand that those blanket waivers only pertain to federal requirements. 

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Operator Insights: Navigating Patient Access During COVID-19

Patient Access is often referred to within Revenue Cycle as the “front line” or front end operations. Here are some actions you can take to support your front line team.

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COVID-19: Telehealth and Telemedicine Guide

This thorough document focuses on CPT/HCPCS Codes allowable in a telehealth and telemedicine encounter during the COVID-19 evaluation timeframe.

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Breaking Out of a Pandemic POS Mindset. 

Many organizations paused point of service (POS) collections during the pandemic. As important as it is to develop new collection methods or strategies, getting POS collections back on track is critical. Below are four insights on how to do just that.

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COVID-19: Coding Guidelines Webinar

Ensemble’s ‘Queen of Codes’, Staci Booth, talks you through the very latest COVID-19 coding updates detail by detail in this webinar.

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NAHAM Article: Acting With Empathy During COVID-19

Susan Milligan, Director of Patient & Guest Experience, reminds us why social distancing doesn't mean emotional disconnection. 

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COVID-19:Overpayment Recovery Laws by State 

Do you have questions about the overpayment recovery laws in your state? Check out this handy guide.

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 COVID-19 and Sepsis

Sepsis is a known complication of COVID-19, causing death in many patients during the pandemic. Yet despite its prevalence and morbidity, hospitals are facing a surprising number of denials for sepsis care.

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